Online shopping is now available to everyone.

Yes, you will receive the product you see in the photograph.

Look at the bottom of our website for the Subscribe to Newsletter option. By entering your email you will receive all the information about our latest news.

For any questions, including order pickup, please write to us at info@aureafibrasnativas.com
For wholesale inquiries or commercial proposals, please consult our Professionals and Businesses section.

Shopping at AFN is very easy. Click on Shop and choose the category of the product you are looking for. Select the product you are interested in. On the right you will see the following information: name, final price per unit, composition, measurements and available colors. Add the product with the Add to cart button. You can then continue shopping, or click on the View cart button and pay for what you selected to complete your purchase. Choose whether you want the order to be sent to your home or to the nearest post office branch. Fill in the details and press continue. Select the payment method: debit or credit card. Pay for the order.

Yes. You can remove unwanted items from the Shopping Cart , as long as you have not yet paid for the order.

Customers residing in Europe or the USA can pay by credit card through PayPal.

In Argentina, payments are made through MercadoPago. We offer interest-free installments with major credit cards.

We can make Invoice A or Final Consumer.

If you would like to make the payment by deposit or bank transfer, write to us at info@aureafibrasnativas.com

To ensure the security of online transactions on this site, we have chosen two of the most recognized and prestigious companies in the world in electronic commerce: MercadoPago and PayPal.

Your purchase is secure and the information you upload will be protected.

You will receive an email with the details of your order. If you do not receive it within 1 hour, it means that some of the information entered is incorrect. Please contact us so we can help you resolve the issue.

Your card may be declined for one of the following reasons:

1. It is expired. Check that it has not exceeded the expiration date.
2. You have reached the limit of your card. Check with your bank.
3. Some of the information you entered may be incorrect. Please check that you have filled in the fields correctly.

Deliveries will be made within 5 to 7 days from the date the order is placed.

Times may vary depending on the type of product and the destination.

We ship worldwide. Orders can be received at the address you specify, or at the pick-up point of the nearest post office branch.

If you have chosen to pick up your order, we will send you an email once the order is ready. From that moment on, you will have 15 days to do so. It is necessary to present the purchase number and the document of the person who will pick it up. Remember that you must previously coordinate this with us by writing an email to info@aureafibrasnativas.com

Yes, you can send us an email to info@aureafibrasnativas.com with the purchase number, and we will give you the requested information.

If the item arrives with any defect, write us an email at info@aureafibrasnativas.com indicating the problem and we will contact you to provide an immediate solution.

If you ever receive an item that you did not order by mistake, please contact us by emailing info@aureafibrasnativas.com and we will resolve the issue immediately.