Liquid spills should be dried as soon as possible. First, carefully remove any solid material if there is any. Use a white towel, white cloth, or white paper towel to suck up the liquid as best you can, as this will eliminate possible dye migration into the carpet. Place the towel or cloth on top of the spill and, starting from the outside, apply pressure to absorb the liquid and draw it out of the wool. Never rub a wet liquid stain. Repeat this step until clean. If a stain is still evident, apply a small amount of warm water and extract it using the same method described above. Using a designated wool detergent may also help remove the stain, but use it sparingly to avoid possible fading of the dyes. Make sure all of the detergent is removed from the wool. If the stain cannot be removed using these methods, seek professional advice or have the carpet cleaned.

In the event that there is mud or dirt on your carpet, brush and/or vacuum it carefully once dry. Always let mud dry before attempting to clean it.

For small stains that have already dried on your carpet, we recommend that you use a wool detergent, if you wish to attempt to remove the stain yourself. A mild mixture of warm water, white vinegar and detergent can also be used as a homemade solution. If using the homemade solution, dampen a white cloth with this mixture and gently wipe, taking care not to spread the stain. If you have any doubts or if the stain is still evident once dry, seek the advice or service of an experienced carpet cleaning professional.

For water-based stains. Apply a solution of warm water, kitchen detergent and white vinegar with a damp sponge and wipe with a white cloth or towel. With both the sponge and the towel, use small vertical strokes, without rubbing.

For oil-based stains, apply a solution of warm water and liquid wool soap with a damp sponge and wipe with a white cloth or towel. With both the sponge and the towel, use small vertical strokes, without rubbing.

In both cases, repeat the operation as many times as necessary.

Carpets need to be vacuumed carefully, and regularly. The more traffic your carpet receives, the more often you will need to clean it. Dirt and/or grit buildup can dramatically reduce the life of your carpet. Constant foot traffic on a dirty carpet causes premature breakdown of the wool fibers due to the abrasive nature of dirt and grit.

When vacuuming, be careful not to use too much suction and move the vacuum head over the carpet slowly, taking care not to catch any threads. Never use a vacuum head that has moving parts, or a brush, as this could damage your carpet. Always vacuum in the direction of the weave. Vacuum both sides of the carpet, as dirt can penetrate all the way to the bottom.

For softer, more delicate carpets, a careful shake outside may be a better option than vacuuming. If in doubt, always seek the advice or service of an experienced carpet cleaning professional.

Never machine or hand wash an entire rug with water.

Carpets should be professionally cleaned at least once every one to three years. The amount of traffic the carpet receives and the nature of the space where it is used will determine how often your carpet should be professionally cleaned. Some pieces may need to be dry cleaned. Always use the services of a professional experienced in cleaning hand-woven, flat-weave wool carpets.

Pests can potentially be a problem with natural fiber carpets. The risk of pest damage increases when the carpet is stored, especially in dark, damp spaces with little or no airflow. To prevent moth damage, periodically inspect both sides of the carpet when in use and in storage. In the unlikely event that you do have a problem with moths or other pests, treatments should only be applied by an experienced professional. The best prevention is to use the carpet in a room with good ventilation and filtered light.

Never store carpets in plastic bags, as this can cause discoloration over a period of time. Instead, keep it in a clean, dry environment that is easily accessible for regular inspections and cleaning.

We do not recommend using preventative stain treatments. This can potentially lock in a liquid stain and make it very difficult to remove, even professionally. Wool contains lanolin, which is nature's stain repellent.

Avoid placing your rug in direct sunlight; this will prevent premature fading of the dyes. Placing your rug in a high foot traffic area will also reduce the longevity of your rug. Rotate your rug a few times a year to help promote even wear and prevent fading. Our rugs are only intended for indoor use, or in areas where they cannot be exposed to moisture.

We recommend using a non-slip mat as it helps protect the carpet over the years and prevents possible slipping. A non-slip mat also provides extra cushioning.

In case there are loose threads, which is considered normal for hand-woven rugs, we recommend carefully pushing the thread into the weave of the rug with a pointed, blunt instrument. If the thread is long and does not continue into the weave of the rug, carefully cut it with scissors. Be careful not to cut any structural threads that may cause the rug to unravel. If in doubt, tie a small, secure knot as close to the rug as possible and cut off the excess thread.

If some “pilling” is generated (lint that forms balls due to lifting fibers), it can be easily removed by shaving the area with a hair or beard trimmer.

When doing this, it is important to cut flush with the carpet carefully so as not to damage or tear the fabric structure.

Aurea Fibras Nativas is not responsible for damage caused by people following these instructions. We recommend consulting a carpet cleaning expert if you have any questions or concerns.

Liquid spills should be dried as soon as possible. First, carefully remove any solid material if present. Use a white towel, white cloth, or white paper towel to absorb the liquid as thoroughly as possible to prevent dye migration to the blanket/wrap. Place the towel or cloth over the spill and, starting from the outer edges, apply pressure to absorb the liquid and draw it out of the wool. Never rub a fresh, wet stain. Repeat this step until clean. If the stain remains visible, apply a small amount of warm water and remove it using the same method described above. Using a designated wool detergent can also help to remove the stain, but use sparingly to avoid potential color fading. Make sure to remove all detergent from the wool. If the stain cannot be removed with these methods, seek professional advice or have the blanket/wrap professionally cleaned.

Pests can potentially be an issue with blankets and wraps made of natural fibers. The risk of pest damage increases when stored, especially in dark, damp spaces with little to no airflow. To prevent moth damage, periodically inspect both sides of the blanket/wrap while in use and in storage. In the unlikely event of a moth or pest problem, treatments should only be applied by an experienced professional. The best prevention is to store the blanket/wrap in a room with good ventilation and filtered light.

We do not recommend using preventive stain treatments, as they may trap a liquid stain and make it very difficult to remove, even professionally. Wool contains lanolin, a natural stain repellent.

In the event of loose threads, which is considered normal in handwoven blankets/wraps, we recommend carefully pushing the thread back into the weave using a blunt, pointed tool. If the thread is long and does not continue into the fabric of the blanket/wrap, carefully trim it with scissors. Be careful not to cut any structural threads that may cause the blanket to unravel. When in doubt, tie a small, secure knot as close as possible to the blanket and cut off the excess thread.

Aurea Fibras Nativas is not responsible for any damage caused by individuals following these instructions. We recommend consulting with a blanket/wrap cleaning expert for any questions or concerns.

Liquid spills should be dried as soon as possible. First, carefully remove any solid material if present. Use a white towel, white cloth, or white paper towel to absorb the liquid as thoroughly as possible to prevent dye migration to the cushion. Place the towel or cloth over the spill and, starting from the outer edges, apply pressure to absorb the liquid and draw it out of the wool. Never rub a fresh, wet stain. Repeat this step until clean. If the stain remains visible, apply a small amount of warm water and remove it using the same method described above. Using a designated wool detergent can also help to remove the stain, but use sparingly to avoid potential color fading. Make sure to remove all detergent from the wool. If the stain cannot be removed with these methods, seek professional advice or have the cushion professionally cleaned.

Pests can potentially be an issue with natural fiber cushions. The risk of pest damage increases when stored, especially in dark, damp spaces with little to no airflow. To prevent moth damage, periodically inspect both sides of the cushion while in use and in storage. In the unlikely event of a moth or pest problem, treatments should only be applied by an experienced professional. The best prevention is to store the cushion in a room with good ventilation and filtered light.

We do not recommend using preventive stain treatments, as they may trap a liquid stain and make it very difficult to remove, even professionally. Wool contains lanolin, a natural stain repellent

In the event of loose threads, which is considered normal in handwoven cushions, we recommend carefully pushing the thread back into the weave using a blunt, pointed tool. If the thread is long and does not continue into the fabric of the cushion, carefully trim it with scissors. Be cautious not to cut any structural threads that may cause the cushion to unravel. When in doubt, tie a small, secure knot as close as possible to the cushion and cut off the excess thread.

Aurea Fibras Nativas is not responsible for any damage caused by individuals following these instructions. We recommend consulting with a blanket/wrap cleaning expert for any questions or concerns.